Why: Foster engagement and build a vibrant community around your content by enabling discussions among your members. The community forum allows for meaningful interactions, feedback, and support, enhancing the overall experience for your subscribers.
Navigate: App Station > Community > Forum
Quick Start
Click on Community in the App Station menu.
Select Forum to access the forum settings.
Click on Categories to create or manage discussion categories.
Adjust your Forum Settings to define moderation modes and other preferences.
Monitor discussions and manage posts directly from the forum interface.
Overview of the Community Forum
The community forum is a platform where your members can engage in discussions, ask questions, and share insights. It features a range of tools to help you manage interactions effectively.
Key Features
Categories: Organize discussions into categories you define.
Topics & Posts: Members can create topics and reply to posts, with support for quoting.
Rich Text Editor: Format posts with bold, italics, and images.
Content References: Link to your recipes, meal plans, and resources within discussions.
Emoji Reactions: Members can react to posts using a set of predefined emojis.
Gamification: Encourage participation through post counts, badges, and leaderboards.
Moderation Tools: Control discussions with configurable moderation settings and reporting features.
Configuring Forum Settings
You can customize the forum to fit your community's needs through the settings available in the App Station.
Moderation Modes
Choose how you want to manage posts:
None: All posts are published immediately.
Post Moderation: Posts are published but can be reported for review.
Pre Moderation: All posts require admin approval before being published.
Access Control
You can control who can access the forum and its categories:
Forum-Level Access: Set the forum to be public or restricted to members only.
Category-Level Access: Define specific access levels for individual categories, allowing only certain members to view or participate.
Setting Up Categories
Navigate to Categories under the forum settings.
Create new categories to organize discussions.
Set access levels for each category to control visibility.
Tip: Keep category descriptions clear to help members understand where to post their questions or comments.
Moderating Discussions
As an admin, you have tools at your disposal to ensure discussions remain constructive and relevant.
Inline Moderation Controls
You can manage topics and posts directly from the forum interface:
Pin/Unpin: Highlight important topics at the top of a category.
Lock/Unlock: Prevent new replies to a topic.
Hide/Show: Temporarily remove topics or posts from view.
Delete: Remove topics or posts as needed.
Handling Reports
Monitor user reports on posts to address any issues promptly. You can review and resolve reports through the moderation queue.
Engaging Your Community
Encourage participation by leveraging gamification features:
Badges: Award badges for milestones like posting or receiving reactions.
Leaderboards: Showcase active members to motivate others.
Discussing Content
Members can discuss specific content items (like recipes or meal plans) directly in the forum. When they click "Discuss in Community," a new topic is created in the Content Discussions category, linking back to the original content.
Related Features
Content Library: Manage your recipes and meal plans.
Member Engagement: Explore other ways to engage with your members.
Notifications: Set up notifications for new discussions and replies to keep members informed.
By utilizing the community forum, you can create a dynamic space for your members to connect, share, and learn from each other, enhancing their overall experience with your content.