Platform 2 Guide — This article applies to the new platform. Looking for classic platform docs? Browse the Platform 1 collection.
Why: Enhance your members' experience by providing them with an installable app on their devices. This allows for easy access, a more engaging interface, and the ability to receive push notifications.
Navigate: App Station > App Settings > PWA
Quick Start
Click on App Settings in the App Station.
Select PWA from the menu.
Upload your app icon (minimum 512x512 pixels).
Submit your PWA setup request.
Wait for confirmation that your app is ready for installation.
Detailed Sections
What is an Installable App?
An installable app, also known as a Progressive Web App (PWA), allows your members to add your app to their device's home screen. This provides a seamless, app-like experience without needing to download it from an app store. Members can easily access your content and receive push notifications directly on their devices.
Customizing Your Installable App
As an admin, you can customize several aspects of your app to enhance its branding and user experience:
App Icon: Upload a unique icon that represents your brand. The icon must be at least 512x512 pixels and in PNG or JPG format.
Splash Screen: This is the screen that appears when the app is launched. It should be visually appealing and consistent with your branding.
App Name: Choose a name that reflects your brand and is easily recognizable to your members.
How to Set Up Your Installable App
Access App Settings: Go to the App Station and click on App Settings.
Select PWA: In the settings menu, choose the PWA option.
Upload Your Icon: Click on the upload button to select your app icon. Ensure it meets the size requirements.
Submit Your Request: After uploading your icon, submit your PWA setup request. An email will be sent to confirm your request.
Wait for Approval: Your request will be processed, and you will receive a notification once your app is ready for installation.
How Members Install the App
Once your app is set up as a PWA, members can install it easily:
Automatic Prompts: When they visit your app, installation prompts will appear automatically.
Manual Installation: Members can also install the app by clicking on the Install App option in their avatar dropdown or by visiting the dedicated installation page at
/app-install.
Managing Push Notifications
If you enable push notifications, members can manage their notification preferences directly from the app. They can choose to subscribe or unsubscribe from notifications, ensuring they receive updates that matter to them.
Tip: Encourage your members to enable notifications for a more engaging experience with your content.
Checking the Status of Your PWA Request
You can check the status of your PWA setup request in the PWA settings. The status will indicate whether it is pending, in progress, or completed.
Related Features
Managing offers and subscriptions