Platform 2 Guide — This article applies to the new platform. Looking for classic platform docs? Browse the Platform 1 collection.
Why: Enhance your members' experience by providing them with an installable app on their devices. This allows for easy access, a more app-like experience, and the ability to receive push notifications.
Navigate: App Station > App Settings > Advanced > Mobile App
Quick Start
Click on Mobile App in the App Settings.
Upload your app icon (minimum 512x512 pixels).
Submit your PWA setup request.
Wait for confirmation that your PWA is enabled.
Share the installation link with your members.
Detailed Sections
What is a PWA?
A Progressive Web App (PWA) is a web application that behaves like a native app on mobile devices. With a PWA, your members can install your app directly on their home screens, providing them with quick access and a seamless experience.
Customizing Your PWA
As an admin, you can customize several aspects of your PWA to align with your brand:
App Icon: Upload an icon that represents your app. Make sure it meets the minimum requirement of 512x512 pixels and is in PNG or JPG format.
Splash Screen: This is the screen that appears when your app is launched. It should reflect your branding.
App Name: Choose a name that will be displayed to your members when they install the app.
How to Set Up Your PWA
Access the Mobile App Settings: Go to the App Station and navigate to App Settings > Advanced > Mobile App.
Upload Your Icon: Click on the option to upload your app icon. Ensure it meets the size and format requirements.
Submit Your Request: After uploading your icon, submit your PWA setup request. This will notify the support team to process your request.
Check Request Status: You can view the status of your PWA request in the same settings area. It may take some time for the setup to be completed.
How Members Install the PWA
Once your PWA is enabled, members can install it easily:
Install Prompt: When they visit your app, an install prompt will appear automatically.
Manual Installation: Members can also navigate to the
/app-installpage to find installation instructions and the official install button.
Managing Push Notifications
If you enable push notifications, members can manage their preferences through their profile settings. They can subscribe or unsubscribe from notifications easily.
Important Notes
The PWA will only be available to your members once it has been fully set up and enabled.
Members can access the app in a standalone mode, providing a more immersive experience without the browser interface.
Troubleshooting Common Issues
Icon Not Showing: If the install icon is not appearing, check the icon upload and ensure it meets the requirements.
Push Notifications Not Working: Verify that push notifications are enabled in your settings and that members have granted permission.