Platform 2 Guide — This article applies to the new platform. Looking for classic platform docs? Browse the Platform 1 collection.
Why: Understanding the member experience helps you create a more engaging and personalized app. By optimizing the journey, you can enhance subscriber satisfaction and retention.
Navigate: App Station > Settings > Engagement and Content Settings
Quick Start
Explore how members discover content through search and collections.
Learn how members save favorites and create personal lists.
Understand the rating and commenting features for recipes.
Review how members follow meal plans and generate shopping lists.
Discover how members use Cooking Mode for step-by-step cooking.
Set personal preferences for measurement systems and dietary restrictions.
Guide members on installing the app on their phones.
Discovering Content
Members can easily find content through various methods:
Search
Members can use the search feature to quickly locate specific recipes, meal plans, or resources. This allows them to find exactly what they need without scrolling through extensive lists.
Collections
Admins can organize content into collections, making it easier for members to browse related items. Collections can be themed around specific topics or types of meals.
Filters
Members can apply filters to narrow down their search results based on dietary preferences, cuisine types, or other criteria. This helps them find content that suits their needs.
Saving Favorites and Creating Personal Lists
Members have the ability to save their favorite recipes, meal plans, and resources. They can do this by clicking the heart icon on any content item. All favorites are accessible from the "My Favorites" page.
Additionally, members can create custom lists to organize content according to their preferences, such as "Weeknight Dinners" or "Healthy Snacks." These lists are private and can be managed easily.
Rating and Commenting on Recipes
Members can rate recipes on a 5-star scale. They can provide feedback, which is required for ratings of 2 stars or lower. For higher ratings, feedback is optional but encouraged.
Members also have the option to leave comments on recipes, which can be seen by other users. This interaction fosters community engagement and allows members to share their experiences.
Following Meal Plans and Generating Shopping Lists
When members follow a meal plan, they can easily generate a shopping list based on the ingredients required for the recipes included in that plan. The shopping list is organized by aisle, making grocery shopping more efficient.
Members can also modify their shopping lists by adding or removing items, marking items as purchased, or checking off pantry items they already have on hand.
Using Cooking Mode for Step-by-Step Cooking
Cooking Mode provides a distraction-free environment for members to follow recipes. It displays each step in full-screen mode, allowing members to focus on cooking without distractions.
Key features include:
Step-by-step navigation with swipe gestures.
Inline ingredients that adjust based on serving sizes.
A quick reference drawer for ingredients.
This mode enhances the cooking experience by keeping everything organized and easy to follow.
Setting Personal Preferences
Members can set personal preferences that tailor their experience:
Measurement System: Members can choose between metric or imperial measurements.
Dietary Restrictions: Members can specify allergens or dietary preferences, ensuring they only see content that meets their needs.
These preferences are automatically applied to search results and meal plans, making it easier for members to find suitable recipes.
Installing the App on Their Phone
Members can install the app on their phones for easy access. This allows them to use the app on-the-go, making it convenient to follow recipes, check meal plans, and manage shopping lists from anywhere.