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Managing Members

Updated yesterday

Why: Efficiently managing your app members allows you to provide a better experience for your subscribers, ensuring they have the right access and support when they need it.

Navigate: App Station > Members

Quick Start

  1. Click on Members in the App Station menu.

  2. Use the search bar to find specific members by name or email.

  3. Click on a member's name to view their details.

  4. To assign access levels, click Edit on the member's profile.

  5. Click Save to apply any changes.


Viewing and Searching Members

In the Members section of App Station, you can view a list of all your app members. This list supports searching and filtering to help you find specific members quickly.

Searching for Members

  • Use the search bar at the top of the members list to enter a member's name or email address.

  • You can also filter members by their role (e.g., MEMBER, ADMIN) or subscription status (e.g., ACTIVE, SUSPENDED).

Viewing Member Details

To view detailed information about a member:

  1. Click on the member's name in the list.

  2. You will see their profile, which includes:

    • Basic information (name, email)

    • Role and access levels

    • Subscription status

    • Last login and activity details

Screenshot needed: Member profile page showing details

Managing Member Accounts

As an admin, you have several options for managing your members effectively.

Creating a New Member

To add a new member:

  1. Click on the Create Member button.

  2. Fill in the member's email, first name, last name, and select their access levels.

  3. Choose whether to send a welcome email.

  4. Click Save to create the member.

Editing Member Information

To edit a member's information:

  1. Navigate to the member's profile.

  2. Click the Edit button.

  3. Update their details as needed, including access levels.

  4. Click Save to apply the changes.

Suspending and Unsuspending Members

If you need to suspend a member (for example, due to abusive behavior):

  1. Go to the member's profile.

  2. Click on the Suspend button and provide a reason.

  3. To unsuspend, simply click the Unsuspend button on their profile.

Deleting a Member

To permanently delete a member:

  1. Access the member's profile.

  2. Click the Delete Member button.

  3. Confirm the deletion. Note: This action is irreversible and will remove all associated data.

Note: You cannot delete your own account or modify your own access levels.

Resending Welcome Emails

If a member did not receive their welcome email, you can resend it:

  1. Go to the member's profile.

  2. Click on the Resend Welcome Email button.

Exporting Member Data

You can export your member data for reporting or analysis:

  1. In the Members section, look for the Export button.

  2. Choose your export options, such as including access levels.

  3. Click Download to get the CSV file.

Related Features

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