Platform 2 Guide — This article applies to the new platform. Looking for classic platform docs? Browse the Platform 1 collection.
Why: Keep your members engaged and informed by utilizing notifications effectively. This feature allows you to communicate important updates, promotions, and announcements directly within your app, enhancing the overall user experience.
Navigate: App Station > Settings > Notifications
Quick Start
Go to App Station.
Click on Settings.
Select the Notifications tab.
Configure the desired notification channels for different events.
Save your changes.
Understanding Notifications
Notifications in your app serve as a vital communication tool to keep your members updated on important events. They can take various forms, including banners, announcements, and in-app notifications.
Types of Notifications
Banners: These are short messages that appear at the top of the app. They are useful for important notices, promotions, or general information.
Announcements: Rich messages that can include media and allow members to react. These are ideal for significant updates or welcome messages.
In-App Notifications: Notifications that appear in the notification bell, alerting users to relevant activities such as replies to comments or new content.
Configuring Notifications
Banners
Banners are a great way to display important information at the top of your app. Here’s how to manage them:
Create a Banner: In the Banners tab under Announcements, you can create a new banner by entering a message, selecting a variant (info, warning, promo, maintenance), and setting its display mode (show once or every session).
Edit Existing Banners: You can modify the message, variant, or display settings of existing banners.
Dismissal: Members can dismiss banners, and you can choose whether they should reappear in future sessions or not.
Announcements
Announcements allow for richer content and engagement:
Create an Announcement: You can send announcements that include images, videos, and links to other content. This is done through the Announcements page in App Station.
Target Audience: You can specify who sees the announcement (all users, members only, or guests).
Reactions: Members can react to announcements, making them more interactive.
In-App Notifications
In-app notifications keep members informed about activities relevant to them:
Types of Notifications: These can include updates on comments, forum activity, and more.
Management: You can control which types of in-app notifications are sent to members based on their preferences.
Notification Channel Settings
You can control which notification channels (email, push) are available for each event type:
Go to App Station > Module Settings > Engagement > Notifications.
Enable or disable channels for events like meal plan publications, blog posts, and forum activities.
Push Notifications
If you want to send push notifications, ensure that:
PWA is enabled: This allows your app to be installed on devices.
Push notifications are enabled: This must be set in your app's configuration.
Member preferences: Members can manage their push notification settings from their profile.