Platform 2 Guide — This article applies to the new platform. Looking for classic platform docs? Browse the Platform 1 collection.
Why: Foster engagement and build a vibrant community around your content by enabling discussions among your members. The community forum allows members to connect, share ideas, and support each other, enhancing their overall experience with your app.
Navigate: App Station > Settings > Content Settings > Community
Quick Start
Go to App Station and select Settings.
Click on Content Settings and then Community.
Configure your forum settings, including moderation mode and allowed reactions.
Create categories to organize discussions.
Monitor and moderate posts through the Inbox under Community Moderation.
Overview of the Community Forum
The community forum is a platform where your members can engage in discussions, ask questions, and share experiences related to your content. Here are some key features:
Categories: Organize discussions into categories that you define.
Topics & Posts: Members can create topics and reply to others, with support for quoting.
Rich Text Editor: Members can format their posts with bold, italic, and images.
Content References: Members can reference recipes, meal plans, and other content in their discussions.
Emoji Reactions: Members can react to posts using a set of predefined emojis.
Moderation Tools: You can manage discussions, approve posts, and handle reports from members.
Configuring Forum Settings
To set up your community forum, navigate to the Community settings in the App Station. Here, you can configure various options:
Moderation Modes
You can choose from three moderation modes:
None: All posts are published immediately without admin review.
Post Moderation: Posts are published immediately, but you can hide or report them later.
Pre Moderation: Topics and replies are held for admin approval before being published.
Setting Up Categories
Creating categories helps organize discussions. To create or manage categories:
Go to the Community settings in the App Station.
Click on Categories.
Add new categories or edit existing ones to define their access levels and visibility settings.
Managing Posts and Moderation
You can monitor and moderate discussions through the Inbox:
Navigate to Inbox > Community Moderation.
Here, you can view posts pending approval, all posts, and member reports.
Use the moderation tools to approve, hide, or delete posts as necessary.
Tip: Regularly check the moderation panel to ensure discussions remain respectful and relevant.
Engaging with Your Community
Encourage your members to participate actively in the forum. You can do this by:
Creating Clear Guidelines: Set expectations for behavior and content.
Using Badges: Reward members for their contributions to motivate engagement.
Promoting Discussions: Highlight interesting topics in your app to draw attention.
By leveraging the community forum, you can create a supportive environment that enhances member engagement and loyalty.