Platform 2 Guide — This article applies to the new platform. Looking for classic platform docs? Browse the Platform 1 collection.
Why: Understanding how content access works helps you control what your members can see, ensuring they only access content appropriate for their subscriptions. This enhances their experience and encourages upgrades.
Navigate: App Station > App Settings > Access Levels
Quick Start
Go to App Station and select App Settings.
Click on Access Levels.
Review the access levels and their settings for locked content.
Configure the showLockedContent option for each access level.
Set up the Locked Content Teaser in your detail templates.
Understanding Content Visibility
Content access in your app is determined by several factors, including user roles, access levels, and specific content settings. Here’s how it works:
Content Types and Visibility Modes
Public Content: Open to everyone, including guests. No restrictions apply.
Members-Only Content: Requires specific access levels. Members without the required access will see a locked content teaser.
Assigned Content: Only visible to users with a direct content grant. This content is completely hidden from others.
Access Control Gates
The system checks access in the following order:
Is the user an admin? (Full access)
Does the user have a direct content grant? (Full access)
Is the content public? (Full access)
Does the user have any access level that grants all content? (Full access)
Does the user meet the content's required access levels? (Full access)
If none of these conditions are met, the content is either locked or hidden based on your settings.
Locked Content Teasers
When members or guests encounter locked content, they see a teaser instead of the full content. This teaser includes:
A partial preview of the content based on your template configuration.
A call-to-action for guests to sign up or log in.
Upgrade options for members who need a higher access level.
This feature encourages engagement and helps convert guests into members.
Configuring Locked Content Teasers
To set up how locked content appears:
Navigate to App Station and select Detail Templates.
Edit the desired template and click on Locked Content Teaser in the sidebar.
Choose which blocks to show in the teaser view. Everything else will be omitted, but the upgrade call-to-action will always be displayed.
Search Visibility for Locked Content
Members-only content can still be discoverable through search engines. When published, locked pages are included in your app's sitemap, and guests will see a teaser instead of the full content. This helps maintain visibility while encouraging sign-ups.
Important Settings
Access Level Configuration
Each access level has a setting called showLockedContent:
True: Shows locked content with an upgrade prompt when the user lacks access.
False: Hides locked content entirely.
You can configure this in the Access Levels section of App Station.
Direct Content Grants
As an admin, you can manually grant specific content to users. This bypasses the usual access level requirements, allowing for personalized content delivery.