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Publishing and Visibility: Controlling When and Who Sees Your Content

Publishing and Visibility: Controlling When and Who Sees Your Content Why: Understanding how publishing and visibility work is essential to control...

Written by Ken Truesdale

Platform 2 Guide — This article applies to the new platform. Looking for classic platform docs? Browse the Platform 1 collection.

Why: Understanding how publishing and visibility work is essential to controlling the member experience and avoiding the common issue of content being invisible when you expect it to be shown.

Navigate: App Station > Content Library > Recipes

Quick Start

  1. Set a publish date for your content to control when it appears in the library.

  2. Choose a visibility mode: PUBLIC, MEMBERS, or ASSIGNED.

  3. Assign the appropriate access levels to your content.

  4. For weekly schedules, add content to the schedule to ensure it appears in the "This Week" block.

  5. Use the featured option to highlight important content.


The Three Controls

Every content item has three visibility controls that must align for a member to see the content:

  1. Publish Date: Determines when the content appears in the library.

  2. Content Visibility Mode: Defines who can see the content:

    • PUBLIC: Visible to everyone, including guests.

    • MEMBERS: Only visible to logged-in members with the required access levels.

    • ASSIGNED: Only visible to members who have been directly granted access.

  3. Access Levels: Controls which subscription tiers can view the content.

All three controls must be correctly set for members to access the content.

Publish Dates

Content without a publish date is considered a draft and is invisible to members. If a content item has a future publish date, it is scheduled and will not be visible until that date arrives. Conversely, content with a past publish date is published and visible, subject to access controls.

For blog posts, there is an additional status field that can be set to Draft, Published, or Scheduled.

Visibility Modes

  • PUBLIC: This mode allows anyone, including guests, to see the content. It's great for marketing and SEO purposes.

  • MEMBERS: Only logged-in members with the appropriate access levels can view this content.

  • ASSIGNED: This mode restricts visibility to members who have a direct content grant.

The Dual Publishing Model

This model is crucial for users utilizing weekly schedules. The visibility of content in a schedule is independent of its publish date. Content included in a schedule appears in the "This Week" block, even if it doesn't have a publish date. However, library visibility still requires a publish date.

Here’s a clear table of combinations:

Publish Date

In Schedule

Appears in Schedule

Appears in Library

Not set

Yes

Yes

No

Not set

No

No

No (Draft)

Past date

Yes

Yes

Yes

Past date

No

No

Yes

Future date

Yes

Yes

No (until date)

Future date

No

No

No (until date)

Practical Scenarios

Here are some examples of how to use the publishing and visibility features effectively:

  • I want a recipe to appear in this week's plan but not in the library yet: Leave the publish date unset and add it to the schedule.

  • I want a recipe in both the schedule and the library: Set a publish date and add it to the schedule.

  • I want to schedule a blog post for next Tuesday: Set the status to Scheduled and set the scheduled date.

  • I want public teaser content to convert free visitors: Set the visibility to PUBLIC and set a publish date.

Locked Content and Teasers

When members lack the required access level, they may see locked content as a teaser, which shows the title and image but blocks access. Alternatively, content can be hidden entirely based on the access level configuration.

Featured Content

Marking content as featured pushes it to the top of content grids that have "featured first" enabled. This is a great way to highlight your best content or seasonal picks.


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