Platform 2 Guide — This article applies to the new platform. Looking for classic platform docs? Browse the Platform 1 collection.
Why: Enhance member interaction and retention by tracking engagement, rewarding activities, and prompting for feedback — all of which help create a vibrant community around your content.
Navigate: App Station > Settings > Engagement & Community
Quick Start
Go to the Engagement & Community settings in App Station.
Enable or disable Favorites, Ratings, and Comments as needed.
Configure point values for gamification actions under the Gamification tab.
Set up achievement badges for member milestones.
Customize the Google Review Prompt settings to gather feedback from engaged members.
Detailed Sections
Engagement Tracking
The engagement system allows you to track how members interact with your content through favorites, ratings, and comments. Here’s how to configure each feature:
Favorites
Enable/Disable: Toggle the favorites feature on or off.
Content Types: Choose which content types (e.g., recipes, meal plans) can be favorited.
Heart Color: Customize the color of the heart icon used for favorites.
Ratings
Enable/Disable: Toggle the ratings feature on or off.
Content Types: Select which content types can be rated.
Star Color: Choose the color of the star rating system.
Comments
Enable/Disable: Toggle the comments feature on or off.
Content Types: Decide which content types allow comments.
Moderation Mode: Choose between pre-approval or reactive moderation for comments.
Max Comment Length: Set a limit on the number of characters for comments.
Gamification
Gamification adds a fun layer to your app by rewarding members for their activities. Here’s how to set it up:
Points Economy: Members earn points for actions like favoriting, rating, and commenting. You can customize how many points each action is worth.
Achievement Badges: Create badges that members can earn for reaching milestones, such as completing a certain number of activities.
Leaderboards: Display public rankings of top point earners to encourage friendly competition.
Rewards System: Define rewards that members can claim using their points.
Completion Tracking
Completion tracking allows members to mark content as done, such as recipes they’ve cooked or challenges they’ve completed. This feature supports gamification by allowing members to earn badges for their completed tasks.
Completion Types: Customize the labels for different content types (e.g., "I Made This" for recipes).
Tracking: Monitor how many times a member has completed a piece of content.
Google Review Prompt
The Google Review Prompt encourages satisfied members to leave positive feedback on Google. Here’s how to configure it:
Enable/Disable: Make the prompt active or inactive.
Google Place ID: Enter your Google Place ID to link to your business.
Trigger Settings: Set the engagement milestone that triggers the prompt (e.g., number of favorites or completed content).
Custom Prompt Text: Personalize the prompt title and message for your members.
Admin Settings Navigation
You can access all these engagement features in the App Station under the Engagement & Community settings. Here’s how to find each section:
Engagement Settings: App Station > Settings > Engagement & Community
Gamification Settings: App Station > Settings > Engagement & Community > Gamification
Google Review Prompt: App Station > Settings > Engagement & Community > Google Reviews