Platform 2 Guide — This article applies to the new platform. Looking for classic platform docs? Browse the Platform 1 collection.
Why: Personalize your communication with members by customizing email notifications. Tailoring subject lines, body content, and push notification text enhances engagement and keeps your subscribers informed about new content.
Navigate: App Station > Templates > Email Templates
Quick Start
Go to App Station and select Templates.
Click on the Email tab, then navigate to Notifications.
Choose the email template you want to customize.
Edit the Subject Line and Email Body using available template variables.
Click Save to apply your changes.
Detailed Sections
Overview of Email Templates
You can customize various email templates for different notification types. This includes notifications for meal plans, blog posts, forum activities, and admin announcements. Each template allows you to modify the subject line, body content, and push notification text.
Template Types
Here are the notification types you can customize:
Meal Plan Published: Notifies members when a new meal plan is published.
Blog Post Published: Alerts members about new blog posts.
Forum New Topic: Informs members of new topics in categories they subscribe to.
Forum Topic Activity: Notifies members when someone replies to a topic they participated in.
Admin Announcement: Sends custom announcements from you to members.
Journey Step Unlocked: Alerts members when a new step in a journey becomes available.
Editing Email Templates
Subject Line: This is the title of the email and push notification. You can include template variables such as
{{contentTitle}}to personalize the message.Email Body: Use the rich HTML editor to create engaging content. You can also use variables like
{{firstName}}to address members personally.Button Label: Customize the text for the call-to-action button. If left blank, the system default will be used.
Push Notification Body: This is a short text that appears below the push notification title. Aim for under 100 characters for clarity.
Available Template Variables
You can use the following variables in your templates to personalize the content:
{{appName}}: Your app's name.{{contentTitle}}: Title of the published content (meal plans, blog posts).{{title}}: Title of the admin announcement.{{body}}: Body content of the admin announcement.{{topicTitle}}: Title of the forum topic.{{categoryName}}: Name of the forum category.{{authorName}}: Name of the person who posted in the forum.{{journeyTitle}}: Title of the journey.{{stepTitle}}: Title of the journey step.{{stepNumber}}: Step number in the journey.{{stepBody}}: Custom message set by the admin on the step.{{firstName}}: Member's first name.
Note: The variable {{actionUrl}} is automatically rendered as the call-to-action button and does not need to be included in your templates.
Previewing Changes
After making edits to your templates, you can send a test email to yourself. This allows you to see how the email will appear to members with sample data. To do this, simply click the Send Test Email button in the template editor.
Resetting to Defaults
If you want to revert any changes, you can easily reset a template to its original default content by clicking the Reset to Defaults button.
Admin Features
The email templates editor supports:
Rich text editing: Use the full HTML editor for the email body.
Custom button label: Override the default CTA button text.
Test email: Send a preview email to yourself.
Change tracking: The save button is disabled when there are no unsaved changes.